Effective Date: June 2026

G Capital AI, Inc. (“G Capital AI,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information, business information, customer communications, and platform data processed through our services.

This Privacy Policy explains how information is collected, used, stored, shared, protected, and processed when individuals, businesses, customers, website visitors, platform users, and connected third parties interact with G Capital AI.

This Privacy Policy applies to:

GCapitalAI.com
G Capital AI applications
Customer dashboards
Artificial intelligence services
Facebook integrations
Instagram integrations
WhatsApp integrations
CRM functionality
Automation services
APIs
Websites, software, and related services operated by G Capital AI

By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. COMPANY OVERVIEW

G Capital AI provides artificial intelligence, automation, customer engagement, communication management, CRM, marketing automation, appointment scheduling, social media automation, customer support automation, and related software services for businesses.

Our platform enables businesses to connect communication channels, automate workflows, manage customer interactions, generate AI-powered responses, and improve operational efficiency.

2. INFORMATION WE COLLECT

We may collect information directly from users, customers, connected platforms, third-party integrations, and automated systems.

Information may include:

Business Information

Company name
Business address
Website URLs
Industry information
Operating hours
Service descriptions
Business settings
Business preferences

Account Information

Name
Email address
Phone number
Username
Password credentials (encrypted)
Authentication information

Customer Information

Businesses using G Capital AI may process information relating to their customers, including:

Names
Contact details
Appointment information
Customer messages
Customer inquiries
Service requests
Purchase information
Communication history

Social Media Information

When authorized by users, G Capital AI may access information from:

Facebook Pages
Facebook Messenger
Facebook Comments
Instagram Business Accounts
Instagram Comments
Instagram Messaging
WhatsApp Business Accounts

Information received depends on permissions granted by the platform and account owner.

Technical Information

IP addresses
Browser type
Device information
Operating system
Session information
Log files
Diagnostic information
API requests

Usage Information

Platform interactions
Feature usage
Workflow activity
AI requests
CRM activity
Dashboard activity
Automation history

3. INFORMATION RECEIVED FROM META PLATFORMS

When authorized by a business account owner, G Capital AI may receive information from Meta platforms including Facebook, Messenger, Instagram, and WhatsApp.

Examples include:

Customer comments
Customer messages
Public interactions
Business account information
Post information
Conversation metadata
Appointment requests
Customer engagement information

Information received from Meta platforms is used solely for purposes authorized by the business account owner and permitted under Meta Platform Terms.

We do not sell information obtained through Meta platforms.

We do not use Meta platform data for advertising unrelated to requested services.

4. ARTIFICIAL INTELLIGENCE PROCESSING

G Capital AI provides AI-powered services.

Information submitted to our platform may be processed by artificial intelligence systems to:

Generate responses
Answer customer inquiries
Schedule appointments
Draft messages
Generate marketing content
Categorize requests
Analyze conversations
Create business insights
Support customer service operations

AI-generated content may contain inaccuracies and should be reviewed by businesses when appropriate.

Businesses remain responsible for decisions made using AI-generated content.

5. OPENAI AND AI SERVICE PROVIDERS

To provide AI functionality, information may be transmitted to approved artificial intelligence providers.

These providers may process information solely for:

Response generation
Language processing
Classification
Content generation
Business automation

G Capital AI does not permit AI providers to use customer data for purposes beyond providing requested services except where explicitly disclosed by the provider.

6. HOW WE USE INFORMATION

We use information to:

Operate our platform
Deliver requested services
Manage accounts
Process communications
Provide CRM functionality
Improve products
Prevent fraud
Monitor performance
Maintain security
Comply with legal obligations
Support customer service

7. CUSTOMER OWNERSHIP OF DATA

Business customers retain ownership of their business data.

G Capital AI does not claim ownership of:

Customer conversations
CRM records
Marketing content
Business information
Uploaded materials

We process such information solely to provide services.

8. MULTI-TENANT DATA SEPARATION

G Capital AI operates a multi-tenant platform.

Logical controls are implemented to segregate customer environments and prevent unauthorized access between businesses.

Each business account is designed to access only its own authorized data.

9. SECURITY

We implement commercially reasonable administrative, technical, and organizational safeguards.

Security measures may include:

Encryption in transit
Encryption at rest
Authentication controls
Access controls
Monitoring systems
Security logging
Infrastructure protections
Backup systems

No system can guarantee absolute security.

10. DATA RETENTION

Information is retained only for legitimate business purposes including:

Service delivery
Legal compliance
Security monitoring
Dispute resolution
Platform operations

Retention periods vary based on data type and applicable requirements.

11. DATA DELETION

Users may request deletion of information.

Deletion requests may be submitted through:

support@gcapitalai.com

Certain information may be retained where required by law, contractual obligations, fraud prevention requirements, or legitimate business purposes.

12. COOKIES AND TRACKING TECHNOLOGIES

We may use:

Cookies
Pixels
Analytics tools
Session technologies
Performance monitoring technologies

These technologies help us:

Improve performance
Analyze usage
Maintain security
Personalize experiences

13. THIRD-PARTY SERVICE PROVIDERS

We may engage service providers including:

OpenAI
Meta Platforms
Supabase
Stripe
Make
Google
Hosting providers
Analytics providers
Communication providers

These providers may process information on our behalf.

14. INTERNATIONAL DATA TRANSFERS

Information may be processed in countries different from a user’s country of residence.

Users acknowledge and consent to such transfers where permitted by applicable law.

15. GDPR RIGHTS

Where applicable, individuals may have rights including:

Access
Correction
Deletion
Restriction
Objection
Portability

Requests may be submitted through our contact channels.

16. CALIFORNIA PRIVACY RIGHTS

California residents may have rights under applicable California privacy laws including:

Right to know
Right to delete
Right to correct
Right to limit certain uses of information

G Capital AI does not sell personal information.

17. CHILDREN’S PRIVACY

Our services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

18. ACCEPTABLE USE

Users may not use G Capital AI to:

Violate laws
Conduct fraud
Distribute spam
Harass individuals
Generate unlawful content
Infringe intellectual property rights

We reserve the right to suspend accounts violating these requirements.

19. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Updated versions become effective upon posting.

Continued use of our services constitutes acceptance of the updated policy.

20. CONTACT INFORMATION

G Capital AI

Website:
https://gcapitalai.com

Email:
info@gcapitalai.com

For privacy inquiries, compliance requests, data deletion requests, or legal notices, please contact us using the information above. https://gcapitalai.com