Effective Date: June 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “User,” “Client,” or “Organization”) and G Capital AI LLC, a New Mexico limited liability company (“G Capital AI,” “Company,” “we,” “our,” or “us”), governing access to and use of all software, applications, artificial intelligence systems, websites, APIs, dashboards, communication tools, automation systems, integrations, and related services provided by G Capital AI.

By accessing, purchasing, registering for, connecting to, or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Services.

1. DEFINITIONS

“Services” means all software, applications, AI systems, APIs, websites, dashboards, integrations, automation tools, communication tools, CRM systems, reporting systems, and related services offered by G Capital AI.

“Customer Data” means all information submitted, uploaded, transmitted, stored, processed, generated, or managed by a Customer through the Services.

“AI Output” means any content, response, recommendation, classification, summary, image, text, communication, automation, workflow result, or other output generated by artificial intelligence systems.

“Authorized User” means an individual authorized by a Customer to access the Services.

“Third-Party Platform” means Facebook, Instagram, Messenger, WhatsApp, OpenAI, Stripe, Google, Supabase, Make, or any external service integrated with the Services.

2. SERVICES

G Capital AI provides software-as-a-service (SaaS) solutions designed to automate, enhance, and manage business communications, customer interactions, marketing activities, customer relationship management, artificial intelligence workflows, and operational processes.

Services may include:

Artificial intelligence assistants
CRM functionality
Customer communication management
Facebook automation
Messenger automation
Instagram automation
WhatsApp automation
Review management
Appointment scheduling
Marketing automation
AI-generated content
Social media automation
Lead management
Customer support automation
Business analytics
Dashboard reporting
Workflow automation
API integrations
Voice and communication services
Future services introduced by G Capital AI

The Company reserves the right to modify, improve, suspend, replace, or discontinue any Service at any time.

3. ELIGIBILITY

You represent and warrant that:

You are at least eighteen (18) years old.
You possess legal capacity to enter binding agreements.
You are authorized to act on behalf of any business using the Services.
Information provided to G Capital AI is accurate and complete.
Your use of the Services complies with all applicable laws and regulations.

4. CUSTOMER ACCOUNTS

Customers are responsible for:

Maintaining account confidentiality.
Protecting usernames and passwords.
Restricting unauthorized access.
Monitoring account activity.
Ensuring authorized user compliance.

Any action performed through a Customer account shall be deemed authorized by the Customer.

G Capital AI shall not be responsible for losses arising from unauthorized account access caused by Customer negligence.

5. CUSTOMER DATA OWNERSHIP

Customers retain all ownership rights in Customer Data.

Nothing in these Terms transfers ownership of Customer Data to G Capital AI.

The Customer grants G Capital AI a worldwide, non-exclusive, royalty-free license to access, process, store, transmit, analyze, display, and use Customer Data solely for:

Delivering Services
Providing support
Maintaining security
Performing requested automations
Generating AI outputs
Improving platform functionality

6. ARTIFICIAL INTELLIGENCE SERVICES

The Services may include artificial intelligence technologies.

Customer acknowledges that:

Artificial intelligence systems generate probabilistic outputs.

AI-generated outputs may contain inaccuracies, omissions, errors, hallucinations, outdated information, or content that may be inappropriate for specific circumstances.

G Capital AI does not guarantee:

Accuracy
Reliability
Completeness
Fitness for a particular purpose
Legal compliance of AI outputs

Customers remain solely responsible for reviewing, approving, and validating AI-generated content before relying upon or distributing such content.

Under no circumstances shall G Capital AI be liable for business decisions, communications, transactions, losses, disputes, claims, damages, or liabilities arising from AI-generated outputs.

7. THIRD-PARTY PLATFORMS

The Services may connect to third-party services including:

Facebook
Instagram
Messenger
WhatsApp
OpenAI
Stripe
Google
Supabase
Make
Other integrations

Customer acknowledges that:

Third-party platforms operate independently of G Capital AI.

The Company does not control platform availability, policies, permissions, APIs, limitations, rate limits, account restrictions, suspensions, outages, or platform decisions.

Changes made by third-party providers may affect Service functionality.

G Capital AI shall not be liable for interruptions, restrictions, losses, suspensions, or damages caused by third-party platforms.

8. ACCEPTABLE USE

Customer agrees not to use the Services to:

Violate laws
Commit fraud
Send spam
Harass individuals
Disseminate malicious content
Infringe intellectual property rights
Circumvent security measures
Interfere with platform operations
Misrepresent identity
Distribute unlawful content
Conduct unauthorized surveillance
Generate harmful automated communications

The Company reserves sole discretion to determine whether activity violates these Terms.

9. SUSPENSION

G Capital AI may suspend access immediately if:

Security risks are identified.
Customer violates these Terms.
Payment obligations are not satisfied.
Third-party providers require suspension.
Fraudulent activity is suspected.
Platform integrity is threatened.

Suspension may occur without prior notice when necessary to protect the Company, its users, or third parties.tes acceptance of these terms.

TERMS OF SERVICE

PART 2 — BILLING, SUBSCRIPTIONS, DATA PROCESSING, INTELLECTUAL PROPERTY, SECURITY, AND ENTERPRISE PROVISIONS

10. FEES AND PAYMENTS

Customer agrees to pay all fees associated with subscriptions, services, add-ons, implementation services, consulting services, usage-based charges, and other purchased offerings.

All fees are stated in U.S. Dollars unless otherwise specified.

Payments are non-refundable except where required by applicable law or expressly stated in a separate written agreement.

Customer authorizes G Capital AI and its payment processors to charge all applicable fees to the designated payment method.

Failure to maintain valid payment information may result in service suspension or termination.

11. SUBSCRIPTIONS AND AUTO-RENEWAL

Subscriptions automatically renew at the end of each billing cycle unless canceled before renewal.

Customer authorizes recurring charges for:

Monthly subscriptions
Annual subscriptions
Add-on services
Usage-based services
Additional user licenses
Future subscription services

Renewal charges will be billed using the payment method on file.

The Company may modify pricing upon reasonable notice.

Continued use after a pricing update constitutes acceptance of the revised pricing.

12. REFUNDS

Except where prohibited by law, all purchases are final.

The Company is not obligated to provide refunds for:

Partial subscription periods
Unused services
Customer inactivity
Platform configuration issues caused by Customer
Third-party platform restrictions
AI output dissatisfaction

Any discretionary refund issued by G Capital AI shall not establish a future obligation.

13. TAXES

Customer is responsible for all applicable taxes, duties, governmental assessments, VAT, GST, sales taxes, withholding taxes, and similar obligations arising from use of the Services.

Fees do not include taxes unless explicitly stated.

14. CUSTOMER RESPONSIBILITIES

Customer is solely responsible for:

Compliance with applicable laws
Compliance with advertising regulations
Compliance with consumer protection laws
Compliance with platform policies
Communications sent through the Services
Customer relationship management
Data accuracy
User permissions
Social media account management

Customer remains fully responsible for all content distributed through the Services.

15. DATA PROCESSING

G Capital AI processes Customer Data solely for purposes related to service delivery.

Processing activities may include:

Storage
Analysis
Classification
AI generation
Automation
Communication routing
Reporting
CRM operations

The Company acts as a service provider and processor of Customer Data.

16. DATA SECURITY

G Capital AI maintains commercially reasonable safeguards including:

Authentication controls
Role-based access controls
Encryption technologies
Security monitoring
Backup procedures
Infrastructure protections
Audit logging

No technology platform can guarantee complete security.

Customer acknowledges that use of internet-connected services involves inherent risks.

17. DATA RETENTION

Customer Data may be retained for:

Service delivery
Legal compliance
Security monitoring
Backup procedures
Business continuity

The Company may establish retention schedules and deletion policies at its discretion.

18. BACKUPS AND DISASTER RECOVERY

The Company may maintain backup systems and recovery procedures.

However, G Capital AI does not guarantee:

Continuous backup availability
Complete recovery of deleted information
Preservation of all historical records

Customer is encouraged to maintain independent backups of critical information.

19. INTELLECTUAL PROPERTY

All rights, title, and interest in the Services remain the exclusive property of G Capital AI.

Protected materials include:

Software
Source code
Databases
Designs
Workflows
Automation systems
AI configurations
Trademarks
Branding
Documentation
Proprietary technology

No ownership rights are transferred to Customer.

20. LICENSE GRANT

Subject to compliance with these Terms, G Capital AI grants Customer a limited, revocable, non-exclusive, non-transferable license to access and use the Services.

Customer may not:

Reverse engineer
Copy software
Resell access
Modify proprietary systems
Create competing products using Company technology

21. FEEDBACK

Any suggestions, ideas, recommendations, feedback, feature requests, or improvements submitted to G Capital AI may be used by the Company without restriction or compensation.

22. CONFIDENTIAL INFORMATION

Each party agrees to protect confidential information received from the other party.

Confidential information includes:

Business strategies
Technical information
Customer records
Financial information
Trade secrets
Proprietary methodologies

Confidential information shall not be disclosed except as required by law.

23. THIRD-PARTY INTEGRATIONS

The Services may connect with third-party providers including:

Meta Platforms
Facebook
Instagram
Messenger
WhatsApp
OpenAI
Stripe
Google
Supabase
Make
Future integrations

The Company is not responsible for:

API changes
Platform outages
Account restrictions
Rate limits
Policy changes
Service discontinuations

24. META PLATFORM COMPLIANCE

Customers using Meta-related integrations agree to comply with:

Meta Platform Terms
Facebook Terms
Instagram Terms
Messenger Policies
WhatsApp Business Policies

Customer is solely responsible for obtaining required permissions, notices, disclosures, and consents.

25. BETA FEATURES

Certain features may be designated as Beta, Experimental, Preview, Early Access, or similar.

Such features are provided:

As-is
Without warranties
Without service guarantees

The Company may modify or discontinue Beta features at any time.

26. SERVICE AVAILABILITY

G Capital AI targets high service availability but does not guarantee uninterrupted operation.

The Company may perform:

Maintenance
Updates
Security improvements
Infrastructure upgrades

Temporary interruptions may occur.

No service-level agreement is implied unless separately agreed in writing.

27. ENTERPRISE CUSTOMERS

Enterprise customers may be subject to separate agreements, master service agreements, statements of work, data processing addenda, or negotiated terms.

Where a separate written agreement exists, that agreement shall control to the extent of any conflict.

28. NO PROFESSIONAL ADVICE

The Services do not constitute:

Legal advice
Tax advice
Financial advice
Accounting advice
Investment advice
Regulatory advice

Customers should consult qualified professionals before making decisions requiring specialized expertise.

TERMS OF SERVICE

PART 3 — LIMITATION OF LIABILITY, INDEMNIFICATION, DISPUTE RESOLUTION, TERMINATION, AND LEGAL PROTECTIONS

29. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, G CAPITAL AI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY
RELIABILITY
AVAILABILITY
SECURITY
PERFORMANCE

G CAPITAL AI DOES NOT WARRANT THAT:

THE SERVICES WILL OPERATE WITHOUT INTERRUPTION
THE SERVICES WILL BE ERROR-FREE
AI OUTPUTS WILL BE ACCURATE
THIRD-PARTY INTEGRATIONS WILL REMAIN AVAILABLE
PLATFORM OPERATIONS WILL BE UNINTERRUPTED

CUSTOMER ASSUMES ALL RISKS ARISING FROM USE OF THE SERVICES.

30. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, G CAPITAL AI, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, SUPPLIERS, LICENSORS, AND PARTNERS SHALL NOT BE LIABLE FOR:

LOST PROFITS
LOST REVENUE
LOST BUSINESS OPPORTUNITIES
LOST DATA
LOST CUSTOMERS
REPUTATIONAL HARM
BUSINESS INTERRUPTION
INDIRECT DAMAGES
INCIDENTAL DAMAGES
SPECIAL DAMAGES
CONSEQUENTIAL DAMAGES
PUNITIVE DAMAGES

REGARDLESS OF THE THEORY OF LIABILITY.

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF G CAPITAL AI EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER TO G CAPITAL AI DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IF NO FEES WERE PAID, LIABILITY SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

31. AI LIABILITY LIMITATIONS

CUSTOMER ACKNOWLEDGES THAT:

AI OUTPUTS ARE GENERATED AUTOMATICALLY.

AI OUTPUTS MAY CONTAIN:

ERRORS
OMISSIONS
INACCURACIES
MISINTERPRETATIONS
INCOMPLETE INFORMATION
HALLUCINATIONS

CUSTOMER AGREES THAT G CAPITAL AI SHALL NOT BE LIABLE FOR:

BUSINESS DECISIONS
CUSTOMER COMMUNICATIONS
SALES LOSSES
CONTRACT DISPUTES
REGULATORY ISSUES
LEGAL CLAIMS
CUSTOMER COMPLAINTS

RESULTING FROM AI-GENERATED OUTPUTS.

32. INDEMNIFICATION

CUSTOMER AGREES TO DEFEND, INDEMNIFY, AND HOLD HARMLESS G CAPITAL AI AND ITS AFFILIATES FROM AND AGAINST ANY CLAIMS, DAMAGES, LOSSES, COSTS, LIABILITIES, PENALTIES, FINES, OR EXPENSES ARISING OUT OF:

CUSTOMER’S USE OF THE SERVICES
CUSTOMER DATA
CUSTOMER CONTENT
CUSTOMER COMMUNICATIONS
CUSTOMER BUSINESS ACTIVITIES
VIOLATION OF THESE TERMS
VIOLATION OF LAW
VIOLATION OF THIRD-PARTY RIGHTS

INCLUDING REASONABLE ATTORNEYS’ FEES.

33. REGULATORY COMPLIANCE

CUSTOMER IS SOLELY RESPONSIBLE FOR ENSURING COMPLIANCE WITH:

FEDERAL LAWS
STATE LAWS
LOCAL LAWS
CONSUMER PROTECTION RULES
ADVERTISING RULES
PRIVACY LAWS
INDUSTRY REGULATIONS

G CAPITAL AI DOES NOT GUARANTEE REGULATORY COMPLIANCE FOR CUSTOMER ACTIVITIES.

34. FORCE MAJEURE

G CAPITAL AI SHALL NOT BE LIABLE FOR FAILURE OR DELAY RESULTING FROM EVENTS BEYOND ITS REASONABLE CONTROL INCLUDING:

NATURAL DISASTERS
FLOODS
FIRES
EARTHQUAKES
PANDEMICS
CYBERATTACKS
INTERNET FAILURES
POWER OUTAGES
GOVERNMENT ACTIONS
LABOR DISPUTES
THIRD-PARTY PLATFORM FAILURES

PERFORMANCE SHALL BE SUSPENDED FOR THE DURATION OF THE EVENT.

35. TERMINATION BY CUSTOMER

CUSTOMER MAY TERMINATE SERVICES AT ANY TIME BY:

CANCELING THE SUBSCRIPTION
PROVIDING WRITTEN NOTICE
FOLLOWING ACCOUNT TERMINATION PROCEDURES

TERMINATION DOES NOT ELIMINATE OUTSTANDING PAYMENT OBLIGATIONS.

36. TERMINATION BY G CAPITAL AI

G CAPITAL AI MAY TERMINATE OR SUSPEND ACCESS IMMEDIATELY IF:

TERMS ARE VIOLATED
FRAUD IS SUSPECTED
PAYMENTS FAIL
PLATFORM SECURITY IS THREATENED
CUSTOMER ACTIVITY CREATES LEGAL RISK
REQUIRED BY LAW OR THIRD-PARTY PROVIDERS

THE COMPANY SHALL HAVE NO LIABILITY FOR SUCH TERMINATION.

37. EFFECT OF TERMINATION

UPON TERMINATION:

ACCESS RIGHTS IMMEDIATELY CEASE
LICENSES TERMINATE
CERTAIN DATA MAY BE DELETED
PAYMENT OBLIGATIONS SURVIVE
LIABILITY LIMITATIONS SURVIVE
INDEMNIFICATION OBLIGATIONS SURVIVE

38. DISPUTE RESOLUTION

BEFORE INITIATING FORMAL PROCEEDINGS, THE PARTIES AGREE TO ATTEMPT GOOD-FAITH RESOLUTION THROUGH WRITTEN NEGOTIATION.

THE PARTIES SHALL HAVE THIRTY (30) DAYS TO ATTEMPT RESOLUTION.

39. BINDING ARBITRATION

ANY DISPUTE ARISING FROM OR RELATING TO THE SERVICES SHALL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION.

ARBITRATION SHALL BE CONDUCTED IN THE UNITED STATES.

THE ARBITRATOR’S DECISION SHALL BE FINAL AND ENFORCEABLE IN ANY COURT OF COMPETENT JURISDICTION.

40. CLASS ACTION WAIVER

CUSTOMER AGREES THAT ALL CLAIMS SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY.

CUSTOMER WAIVES ANY RIGHT TO PARTICIPATE IN:

CLASS ACTIONS
COLLECTIVE ACTIONS
REPRESENTATIVE ACTIONS
PRIVATE ATTORNEY GENERAL ACTIONS

41. GOVERNING LAW

THESE TERMS SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW MEXICO, WITHOUT REGARD TO CONFLICT OF LAW PRINCIPLES.

42. JURISDICTION

TO THE EXTENT COURT PROCEEDINGS ARE PERMITTED, THE PARTIES CONSENT TO EXCLUSIVE JURISDICTION IN NEW MEXICO.

43. SEVERABILITY

IF ANY PROVISION OF THESE TERMS IS FOUND INVALID OR UNENFORCEABLE, THE REMAINING PROVISIONS SHALL REMAIN IN FULL FORCE AND EFFECT.

44. ASSIGNMENT

G CAPITAL AI MAY ASSIGN OR TRANSFER ITS RIGHTS OR OBLIGATIONS WITHOUT RESTRICTION.

CUSTOMER MAY NOT ASSIGN RIGHTS WITHOUT PRIOR WRITTEN CONSENT.

45. ENTIRE AGREEMENT

THESE TERMS, THE PRIVACY POLICY, AND ANY INCORPORATED POLICIES CONSTITUTE THE ENTIRE AGREEMENT BETWEEN THE PARTIES REGARDING THE SERVICES AND SUPERSEDE ALL PRIOR AGREEMENTS OR UNDERSTANDINGS.

46. CONTACT INFORMATION

G CAPITAL AI LLC

Website:
https://gcapitalai.com

Email:
support@gcapitalai.com

All legal notices, compliance requests, and contractual communications shall be directed through the contact information listed above.

Contact:
info@gcapitalai.com